Authors

Crivellaro, C., Coles-Kemp, L. and Wood, K. (2021)

About

The rise of emergent technologies promises to further accelerate the transformation of public services, as they could potentially render services more efficient and tailored to the needs of communities.

However, the use of computing, data science and machine learning in the design and delivery of public services has raised concerns regarding the embedding of social and technical biases and their potential to further exacerbate existing socioeconomic inequalities and social division.